Privacy Policy for TextMuse AI

Effective Date: August 17, 2025

This Privacy Policy explains how TextMuse AI ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application (the "Service"). By using TextMuse, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide and improve our Service, we collect the following types of information:

1.1. Information You Provide to Us:

• Conversation Context: When you use the "Conversation Feedback" feature, we process the text extracted from the screenshots you provide to our AI to generate analysis. We do not store the screenshot images on our servers.
• Profile Builder Data: When you use the "Profile Builder" feature, we process the answers you provide (such as your passions, humor style, and goals) to generate your profile content.
• Coach Conversations: We process the questions you ask the "AI Skills Coach" to provide you with expert advice.

1.2. Information We Collect Automatically:

• Usage Data: We collect anonymous metrics about how you interact with the app, such as the features you use and the timestamps of your sessions. This helps us understand what's working and improve the app.
• Anonymous Identifiers: We use standard mobile identifiers (like those generated by Firebase) to manage your anonymous account and enforce free tier limits.

1.3. Information from Third Parties:

• Subscription Status: When you subscribe to TextMuse Pro, all payments are processed by the Apple App Store or Google Play Store. We receive transaction confirmation and subscription status from them, but we do not collect, see, or store your credit card or other payment information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the core functionality of the Service.
• To power our AI features and generate personalized content for you.
• To manage your Pro subscription and enforce free usage limits.
• To diagnose and fix technical issues and crashes.
• To respond to your feedback and support requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal data. We only share data with the following essential third-party services:

• AI Service Providers (e.g., OpenAI): We send the text content you provide to our AI providers to generate the responses. This data is not used to train their models.
• Backend Services (e.g., Firebase): We use Firebase for anonymous authentication, database services (to save your Favourites and History), and analytics.
• Payment Processors (Apple/Google): For securely processing your Pro subscription.

4. Data Security

We are committed to protecting your data. We use industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

We retain your generated content (Favourites and History) for as long as your account is active to provide you with the Service. If you delete your account, this data will be permanently deleted from our servers.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to request that we correct any inaccurate data.
• The right to request that we delete your data.

7. Deleting Your Data

You have the right to delete your account and all associated data at any time. To permanently delete your data, please send an email request to textmuse.app@gmail.com. We will process your request within 30 days.

(Note: We are working on a simple, in-app "Delete Account" button to make this process even easier in a future update.)

10. Refund Policy

Subscriptions for TextMuse AI are digital and non-refundable. Once activated, your subscription cannot be refunded or transferred.

You may cancel auto-renewal at any time through the Apple App Store or Google Play Store account settings. Access to Pro features will continue until the end of the current billing period.

For questions about your subscription status, please contact us at textmuse.app@gmail.com.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: textmuse.app@gmail.com